New Doors & Operators. Unless otherwise agreed in writing, terms of payment are 50% deposit on placing the order and 50% final payment prior to installation. The customer shall not be entitled to make any deductions or set off there from.
Replacement Parts & Upgrades to existing equipment. Unless otherwise agreed in writing, terms of payment are 30% deposit on placing the order and 70% final payment prior to installation. The customer shall not be entitled to make any deductions or set off there from.
This non-refundable deposit is used to source and secure a specific product to the customer’s requirements and administration thereof.
The Company reserves the right to charge interest on overdue accounts at the rate of 2% over and above the prevailing Bank of England Base Rate per month.
The Company reserves the right where genuine doubts arise as to the Customer’s financial position or in the case of failure to pay for any goods or any services as aforesaid to suspend delivery of any order or part or instalment without liability until payment or satisfactory security for payment has been provided.
Delivery and installation dates are approximate and, unless expressly stated, time is not of the essence.
The company will not be liable for the consequences of any delays.
No delay shall entitle the customer to reject any delivery or services.
The company will not provide monetary compensation for any delays by manufacturers or for any other unforeseeable reasons or reasons beyond our control.
RIGHT TO CANCEL
When you have placed an order, we process it as soon as possible. If you cancel a bespoke, made to order product you will be liable for all associated costs.
MATERIALS, COATINGS & TEXTURES
Materials, coatings and textures may naturally vary in colour and be affected by weather or climate. You should consider arranging for such materials to be finished and maintained in accordance with the manufacturers recommendations (or maintained as ought reasonably to be carried out).